Welcome to the pinnacle of dining and entertainment experiences on the Saigon River. To ensure a flawless journey and the absolute perfection of our 5-star service quality, we would like to provide you with detailed information regarding the reservation policies and regulations of Elite of Saigon.
1. Which company owns the Elite of Saigon cruise brand?
Many discerning guests and travelers seeking world-class cruising experiences often wonder which company operates the Elite of Saigon brand.
The Elite of Saigon brand is officially managed and operated by Ben Nha Rong Cruise Joint Stock Company (Tax Code: 0318108904). With a deep commitment to elevating river cruise services, we take pride in offering an exquisite ambiance, haute cuisine, and the most dedicated service for the elite.
2. Information and Reservation Policies of Elite of Saigon
The reservation policies of Elite of Saigon are meticulously designed to optimize convenience and ensure the absolute rights of our guests. For all reservation requests, confirmations, modifications, or cancellations, please contact the cruise directly through the following official channels:
- Hotline: 028 6266 3979 & 079 245 3979
- Zalo: 079 245 3979 & 079 842 3979
- Email: booking@eliteofsaigon.com
3. Deposit Regulations: Elite of Saigon requires 100% ticket payment
To successfully secure your reservation and allow our restaurant team to meticulously prepare for your arrival, our deposit policy is applied as follows:
Our system will only confirm a successful reservation upon receipt of payment: 100% of the ticket value.
The Elite of Saigon policy of 100% payment ensures that your spectacular seating and experiential services are scheduled and completely ready for you.
Note: We kindly ask that you carefully verify your reservation details before proceeding with payment.
4. Official Elite of Saigon Bank Account (STK) and Payment Methods
For your absolute peace of mind, please note that Elite of Saigon utilizes one single bank account for all transfer transactions. Specifically:
- Account Name: CONG TY CO PHAN DU THUYEN BEN NHA RONG
- Account Number (STK): 8814086868
- Bank: MB Bank
In addition to bank transfers, the Elite of Saigon cruise also offers flexible payment methods for your convenience:
- Cash payment.
- Direct credit/debit card payment (POS).
- Payment via Onepay link.
5. Payment Regulations for Additional Services
During your time dining and enjoying the cruise, should you utilize additional services not included in your initial ticket, the specific payment regulations are as follows:
- For bookings that have paid the deposit (ticket price), this deposit amount will be directly deducted from the final total bill by our system.
- Any additional incurred expenses (extra beverages, special services, etc.) must be settled directly on the cruise on the actual day of service.
- We respectfully request that guests settle all utilized services in full before the voyage concludes.
We sincerely thank you for your trust and for choosing Elite of Saigon. It is our greatest privilege to welcome you and deliver the most brilliant and luxurious voyage on the Saigon River!
